PatientComms is a unique patient engagement service for Dental practices. Our suite of solutions enables you to unlock significant back-office efficiencies, attract and retain patients and grow your revenues.

We offer the most comprehensive suite of patient engagement features available, serving over 30 million patients and 2000 healthcare providers.

PatientComms is unique cloud software, designed to help you digitally transform patient communication, become more efficient and grow your business.

  • Each year, PatientComms serves over 50 million patients and 2000 dental organisations
  • We are experts in patient engagement, providing highly-effective tools and strategies designed to help your dental business thrive.

The suite of PatientComms services have been designed to help your business:

> Achieve significant back-office efficiencies through automation
> Make interacting with your practice easier and more convenient for your patients, leading to higher patient satisfaction and retention
> Grow your revenue and attract more patients through digital marketing with online appointment booking
> Improve your online profile with stunning, modern websites that set you apart from your competition
> Boost your online reputation through positive online review generation

Patient Engagement

> Reduce no-shows
> Boost revenue
> Improve patient satisfaction
> Automate clinic operations

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Digital Patient Forms

> Reduce administrative time and cost
> More clinical time with patients
> Convenient for patients
> Go paperless

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Online Booking & Payments

> Reduce in-bound calls
> Drive new patient acquisition
> Pre-payment minimises no-shows
> Convenience of 24/7 booking

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Dental Websites

> Stylish, mobile-friendly design
> Book appointments and showcase positive reviews
> Be CQC compliant 100% of the time

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Digital Marketing Campaigns

> Update your Google Business Profile regularly to build trust, show reviews, and provide essential information.
> Engage followers with social media updates and convert them into patients.
> Use targeted ads to attract new patients and complement SEO for visibility.
> Communicate regularly with patients via email about services and updates to boost retention.

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Branded SMS

Next Generation Text Messaging

You can now increase trust and brand awareness in the messages you send with Branded SMS.

> Brand-awareness – your messages arrive with your logo
> Sender verification – your logo has a blue tick, showing that you are a trusted verified sender with the mobile network
> Better security – we register your brand with the mobile networks, meaning criminals or competitors cannot impersonate or ‘spoof’ your brand
> Richer information – your customer can see company information and contact details, further improving message trust as well as making it easy to get in touch

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Created by a team of dental professionals and software developers, PatientComms delivers innovative solutions to common problems faced by dental practices.